Offshore Performance
Engineered.
We don't provide employees. We export operational capability from Indonesia to power your business growth. Structure. Integration. Execution.
Choose your level.
We handle the rest.
Whether you need reliable operators or a full operational transformation, XELVA scales to match your business maturity.
Offshore Headcount
Offshore-Ready Teams
You already have the structure and management in place. You need reliable, vetted operators who can execute from day one. We provide the headcount — you run the show.
Integrated Operations
Growing Businesses
You need more than headcount. We provide thorough workforce analysis, KPI streamlining, and structured reporting so your offshore team operates at peak performance.
Full Capacity Build
Scaling Organisations
The complete operational transformation. We build your organisational structure, connect onshore and offshore teams, design task flows, and deploy a project manager to drive efficiency.
From scoping to
full execution.
Discovery & Scoping
We assess your operational maturity, identify the right package, and map your tool stack, workflows, and escalation needs.
Integration Blueprint
We build your offshore integration plan — role allocation matrix, KPI dashboard, SLA expectations, and transition timeline.
30-Day Transition
Week 1: Shadow. Week 2: Supervised. Week 3: Controlled execution. Week 4: Independent operation with full reporting.
Continuous Performance
Weekly output summaries, error reviews, process bottleneck identification, and improvement actions. We become your operational partner.
The real deal.
We leverage Indonesian talent to deliver high-end service to global businesses. Apart from the business owner, no one wants to take ownership of what they do — but Indonesian professionals are nurtured to do exactly that. We strongly believe we are the real deal.
Ownership Mentality
Indonesian professionals are nurtured to take ownership. We don't just execute — we care about outcomes.
Strategic Timezone
Overlapping business hours with APAC and bridging to European markets. True operational coverage when you need it.
Cost Efficiency
Up to 60% cost reduction without compromising quality. Premium talent at competitive rates.
Qualified Talent Pool
270M+ population with a young, tech-savvy workforce. English-proficient professionals ready to deliver.
"You are not managing CRM.
You are managing
capacity reliability.
That's the product."
Founder-led operations.
Built to scale.
XELVA Global Ops was founded with a clear mission: to leverage Indonesian talent and give them better life standards while delivering high-end operational service to Australian and global businesses.
We're not another staffing agency. We export operational capability — building the structure, integration, and execution layer that transforms offshore headcount into a reliable capacity engine. From workflow documentation to KPI dashboards, from 30-day transitions to continuous performance management.
Horizontal capability.
Starting with utility & grid, expanding across every sector that needs reliable offshore operations.
Ready to sit back
and watch your
business grow?
Tell us about your operational needs. We'll scope the right package and build your offshore integration blueprint.